Netaware specialises in the design, implementation and support of SMB and corporate networks, tailoring our services to the needs of each individual client.
With extensive knowledge and experience in all aspects of technology, we have ensured success for our clients in Brisbane and all around Australia for the past 20 years.
Our strong client focus ensures your success! We will work with you to ensure your systems are running to their peak utilising the most efficient and cost effective technology. Acting on your behalf, and in your best interests, you will have full access to our entire support and supplier network.
The safety and security of your systems is our priority. Our extensive and transparent processes maintain and manage your systems allowing you to focus on your core business. We stay ahead of the pack by keeping up to date with the latest technologies and threats so you can rest assured your data is in safe hands.
Our provider partnerships ensures all you'll need for your end to end technology solutions. With extensive real world experience we know all the in's and out's, pitfalls and obstacles so you don't need to. This really matters, when disasters strike.
Whether it be advice on Security, Online Collaboration, Cloud, Disaster Recovery or anything in between, we have done it before. We have fully trained, highly qualified staff and you will have full access to all engineers and management.
We specialise in the design, implementation and support of corporate networks and tailor our services to the needs of each individual business.
For a fixed monthly cost (Complete and comprehensive details available after completion of full System Audit), your IT infrastructure will be monitored continuously, proactively managed, running efficiently and to its full capacity. You will have our unlimited support throughout the month for all in-scope services.
ITIL Compliant Service Desk
CBD Based Support with No Call out Fee
End User Support Remote, Phone, Email
After Hours Support
End User Service Desk Portal
1-Click Lodge Support Ticket
Customised Self-Help Support & Management
Loan Hardware Program
Service Level Agreement
Hardware & Software Sales & Warranty
Hardware Monitoring & Management
Phone System & Desk Phones
Software Monitoring & Management
Operating System Patches
3rd Party Software Patches
Mobile Device Software (Limited by device)
Backup Server Software
Business Software (eg; Accounting packages, etc)
NetaCare Major Benefits
Introducing a NetaCare Managed IT Support Plan from Netaware will deliver major benefits to your company including:
All company technology monitored and managed
Comprehensive ITIL complient Service Desk to ensure all technology related issues are captured accurately, addressed appropriately and resolved in a timely manner
Extensive and constant monitoring of all technology
Proactive management and rectification of all technology
Fixed ICT operating costs
The backing of an extensively qualified, experienced, and knowledgeable team of Systems Engineers who take the time to understand your business, not just your hardware.
No need to worry about keeping an IT staff member trained, or worry about sick leave, annual leave, resignations, etc.
Extensive and customisable Reporting
Take the worry out of IT, allowing staff to focus on their jobs, not IT
Enhance business process efficiency by ensuring IT systems are controlled and secure
Priority access to new/relevant IT technology
Business support tailored to your company
Expert recommendations & new tech reviews
Project planning, management, budgeting, testing and implementation
Technology planning, forecasting and budgeting
IT consulting & best practices
Regular IT meetings
A new and exciting product that brings cloud SIP Voice services for MS Teams. SIP Voice for MS Teams is a new SIP Voice product variant which allows MS Teams clients using their Microsoft Cloud PBX to directly connect to the public phone network without the need to deploy and manage on-premise SBCs.
Please contact us for an obligation free quote.
Many organisations today do not have adequate disaster recovery (DR) protection for their applications. In most cases, disaster recovery is perceived as too expensive, complex and unreliable for any but the most mission-critical applications.
Disaster recovery is a form of insurance to protect your IT assets when a disaster strikes. And just like good insurance, the best disaster recovery should provide great protection, with minimum hassle, at the lowest possible cost. Having reliable, cost-effective, and a simple disaster protection for all virtualized applications is essential.
Can your organisation meet the core requirements for Disaster Recovery?
Rapid recovery with automation
Reliable recovery, non-disruptive testing automation and simplified testing of recovery plans
Affordable recovery without requiring a duplicate, idle datacenter
Netaware has security specialists at your disposal to ensure your network is secure. We have also partnered with a number of Security providers to offer you an end to end solution for all your Network and Technology requirements.
Below are some of our current products available.
100% protection from known and unknown viruses
Antivirus updates are automatic
Cloud Antivirus manages threats away from your network
Checks web URLs within emails for malware
Over 99% spam capture (95% for email with double-byte characters)
Zero false positives
Automatic updates for 24/7 spam protection
Manages spam away from your network
Unrivalled spam protection from emerging threats
Cloud-based email spam filtering service
Identifies and blocks confidential or inappropriate email content
Protects employees against malicious email content
Establish an acceptable use policy
Helps reduce risk of data loss
Blocks inappropriate images in email and attachments
Aids email policy enforcement and compliance
Control distribution of confidential IP and images
Web Anti Virus & Anti Spyware
100% protection from known Web-borne threats
Scans all Web requests at the Internet level
Technology protects against targeted Web-based threats
Web URL Filtering
Block websites and manage employee Web access
Enforce Web usage policies based on your rules
Obtain reports on Web activity
Protect bandwidth and productivity
Web Roaming & Remote User
Secures Web interactions and enforces Web policies
Agent Intelligence supports optimal performance
Transparent user experience
Protect Computers, Laptops and Servers
Simple, fast and effective protection against viruses and malware
Easy setup and web-based management
Insight and SONAR technologies detect new and rapidly mutating malware stopping malicious
behavior, including new and previously unknown threats
Simple subscription pricing covers either management choice
Scalable Hosted Email Archiving Solution
Cloud-based- quick and simple to set up and use
Manages email stores and legal compliance/discovery
Supports Exchange Server as well as hosted Exchange
GUI accessible via Outlook
Email Archiving Advanced
All features of Email Archiving
Allows users to Send as well as Receive emails when their own Email server is down
Navigating the Cloud, this can be tricky!
Whether you need help setting up, connecting, maintaining or just understanding what products are out there, we can help you navigate all Cloud based products including:
Microsoft Exchange Email
So if you"re confused or need help give us a call and we will work together to come up with a solution that suits your business.
Some food for thought:
Where is your Cloud Computing data stored? Local law and jurisdiction is important to consider when considering Cloud based solutions.
Security? She"ll be right mate attitude doesn"t cut it these days
Backups? Can you access the backups if you need to?
Hardware and Software
We stock and resell all types of technology, hardware and software. Contact us for more information.
Apart from our Managed IT Services, we also offer general IT Support to new and existing clients. Options are below.
Ad-hoc General Support
General ad-hoc support is available at an hourly rate. Alternatively pre-purchased “NetaBlock” blocks of support hours are available as outlined below.
NetaBlocks – Prepaid Support
NetaBlocks are blocks of pre-paid support hours available for purchase. Each month Netaware will provide a detailed statement showing the amount of prepaid time that has been utilised during the month, the amount of time remaining and details of jobs completed that make up used time. NetaBlocks provide full access to the Netaware on-line job-tracking database at no additional charge. There is no expiry period on NetaBlocks and our clients are not required to use a minimum number of hours per month.
Do you want the most stunning website for your company?
Netaware is focused in develop highest quality web sites for the clients.
From $ 500
Good for businesses looking to get a simple online presence. A custom, clean & professional site on budget.
From $ 1000
Perfect for established businesses looking for more than a standard website. A custom design, high performance website is crucial.
From $ 1500
Are you a large brand looking for a top end agency? We can help. We have designed & developed for Australia's leading brands.
Netaware is completely devoted to produce only the highest quality custom software solutions for its clients. Whether it be a web based point of sale system or a network based payroll system, we can develop and/or modify almost any type of custom software application for the Web or Windows. We have always worked very closely with our clients in researching and determining what their real needs are and what they will be in the future. We always work to produce software applications above and beyond or client’s expectations when delivering affordable functionality and quality.
Micorosft SQL Server
Drop off Repairs Upgrades
Is your computer running slowly? Do you have a virus or just in need of a cleanup?
Step 1: Review our Price List
Spyware and Virus inspection
Dust cleaning and other minor tweaks
Recommendations on repairs and upgrades
Spyware and Virus inspection
Dust cleaning and other minor tweaks
Recommendations on repairs and upgrades
Complete removal of malicious activity and the application of the relevant repairs
Operating System Install
Wipe the hard drive clean of all files
Install a fresh copy of the select operating system
Relevant updating and application of patches
Installation of device drivers
Please provide your installation media (disc)
Transfer files and data between systems though CD/DVD or USB
Hard drive cloning services for faulty hard drives
Reports to evaluate any damage or changes to computers
Step 2: Documentation
Print, fill out and bring this Form with you. If you do not have a printer we have copies here.
Step 3: Drop it off
Bring your computer into our office located at; Ground Floor, 131 Wickham Terrace Brisbane QLD 4000.